Numbers and narratives: approaches to understanding patients’ experiences.

Helen Ward

Resumen


I decided to use the title of numbers and narratives because if you’re thinking about patient experience and feedback there are many different ways of finding that. But for me, as a clinician, researcher and as a patient, I think the most important thing is to understand, not just count. So that’s going to be the theme of my presentation.


Texto completo:

PDF

Referencias


Doyle, C., Lennox, L., & Bell, D,. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ

Open 2013;3:e001570.

Mid Staffordshire NHS Foundation Trust Public Inquiry. (2013). Report of

the Mid Staffordshire NHS Foundation Trust Public Inquiry: Executive summary.

Retrieved from http://www.midstaffspublicinquiry.com/sites/default/

files/report/Executive%20summary.pdf

Grant, EL.& Leavenworth, RS. Statistical Quality Control: McGraw-Hill, 1988.

JafariNaimi, N., Nathan, L., & Hargraves, I. Values as hypotheses: design,

inquiry, and the service of values. Design issues, 2015;31:91-104


Enlaces refback

  • No hay ningún enlace refback.


Estamos preparando el número 4 (2021). ¿Quieres compartir tu experiencia? Consulta las Directrices y normas de la revista.

2604-0999